We are recruiting to fill the position below:
Job Title: Business Development Officer, EB
Job ID: 500613
Location: Lagos Island
Job Function: Retail Banking
Regular/Temporary: Temporary
Full/Part Time: Full time
Job Purpose
- Engage New To Bank clients who are employees of corporates with whom Retail Banking has done a deal with an institution either mandate or right to market (primarily CB/CIB / Non-client EB corporate)
- Onboard New To Bank potential clients with multiple product needs (Payroll, Personal Loans, Credit Cards, Mortgages, Investment Products)
- Engage via on-site marketing/ events or appointments
- Ensures that the applications meet the required standard.
- Perform Detica Account Opening Checks (where applicable) on applications submitted for review.
- Ensure the anomalies / errors / omissions are attended to before submitting the application to Loan Centre for further review / processing.
Connect & explain:
- Connect with identified employees of Employee Banking corporate (based on opportunities set up by RMs)
- Explain proposition & requirements in full
- Employee Banking RM
- Existing EB customers
- Collect all documents required for account opening and product requirements
- Meet in person (ensure Priority RM joins where required)
- Determine further needs
- Complete sales process for product set up
- Educate and conduct initial set up for online, ATMs, Client Centre, and Branch
- Product/process fulfilment
- Pass on referrals/leads of other products to respective specialists
- To be familiar and comply with all relevant Group policies and local regulations in relation to all products.
- Ensure that all anti-money laundering / Know Your Customer (KYC) and Customer Due Diligence (CDD) guidelines are adhered to.
- Remain alert to the risk of money laundering and assist in the Bank’s effort in combating it by adhering to the key principles in relation to:
- Identifying your customer,
- Knowing your customer,
- Reporting suspicions,
- Safeguarding records and
- Not disclosing suspicions to customers.
- Adherence to laws and regulations, internal risks and compliance policies and Group Code of Conduct
- Completion of all mandatory risk and compliance training including e-learning within stated timeframes
- Proactive identification of risks and concerns, including escalation to all relevant stakeholders
- Timely mitigation of risks and resolution of issues including collaboration with all relevant stakeholder functions, and establishment of effective controls.
- To participate and contribute in the upcoming projects of the department to ensure timely and smooth implementation
Internal:
- Senior Relationship Managers, RMs and peers in Retail Clients
- Senior Managers, SBIM, BOSMs and BOOs of all levels in the Business Units.
- Branches
- Group Internal Audit
- Clients
- The overall success of Retail Banking Nigeria.
- BSc / HND + (5 years experience or professional qualification).
- Proven minimum of 2 years sales experience with bank or insurance company with knowledge of lending products
- Minimum of 1 year experience in customer services
- Good working knowledge of the bank’s operating systems.
- Articulate, well spoken
- Good communication and inter-personal skills
- Presentable; decorum critical
- Computer literate
- Result oriented
- Customer focused
- Team players
- Integrity
- Enhanced multi-product Priority/ Personal knowledge
- Market and competition knowledge
- On boarding
- Client training on banking products and digital solutions
- Communication and presentation skills
- Objection handling and problem solving
- Digital savvy, need to be comfortable with our digital platforms
- Understanding of Priority / Personal Client KYC principles/ CDD
Not Speicified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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